Think I might have the wrong profile again...
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Think I might have the wrong profile again...
18-06-2017 12:20 PM
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As seems to happen every few months, my download speed has dropped dramatically. I'm on an 80/20 package and sync at about 75/19. Normally downloads are close to capacity.
Checking the BT site my bras is correct.
Currently downloading at 2MB/s
Please can someone check and reset my profile.
Thanks
-Mat
Re: Think I might have the wrong profile again...
18-06-2017 3:47 PM
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Not sure if anyone did anything but it seems to be back to normal now thanks
-Mat
Re: Think I might have the wrong profile again...
19-06-2017 3:04 PM
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Re: Think I might have the wrong profile again...
25-06-2017 11:46 AM
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Hi Harry,
can you help me now please. I'm downloading from newsgroups and while my speeds are normally about 8.0MB/s, currently it is about 2.0MB/s
I wonder have newsgroup downloads been re prioritised?
I've run a speedtest and that's showing about 8MB/s so it's clearly not that.
Any ideas please?
Thanks
-Mat
Re: Think I might have the wrong profile again...
26-06-2017 12:30 PM
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I can't see anything on your account that would cause such a drastic drop and I don't believe the prioritisation on our side would cause this either.
It may be worth checking with the newsgroups provider to see if they've changed anything (Like putting a cap on speeds from their side etc.) a colleague has also advised looking in to/changing the amount of threads you have on it.
Re: Think I might have the wrong profile again...
26-06-2017 12:32 PM
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well, in another amazing coincidence it seems to have corrected itself again. All very odd. We did have a power cut on Saturday night - perhaps it was something to do with that?
I'll keep monitoring...
Thanks
-Mat
Re: Think I might have the wrong profile again...
26-06-2017 12:40 PM
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Re: Think I might have the wrong profile again...
26-06-2017 1:08 PM
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Oh, I will 🙂
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