The Plusnet Hub hasn't fixed my known fault. Please expedite an engineers visit.
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: The Plusnet Hub hasn't fixed my known fault. P...
28-06-2018 1:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The PN Hub arrived first thing, thanks for the speedy service. Unfortunately it hasn't fixed my known copper fault so I will need an engineer ASAP please. I hope that this will be expedited PDQ. I have updated my open question. Many thanks.
Fixed! Go to the fix.
Re: The Plusnet Hub hasn't fixed my known fault. Please expedite an engineers visit.
28-06-2018 1:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi and thanks for the update.
We've passed this to our supplier on your behalf and we're awaiting a response in terms of next steps (engineer or otherwise). We'll come back to you as soon as we know more and/or communicate updates via your fault ticket here: https://www.plus.net/wizard/?p=view_question&id=177620332
Best wishes,
Dave
Re: The Plusnet Hub hasn't fixed my known fault. Please expedite an engineers visit.
28-06-2018 1:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cheers mate, great service as always. The charming young lady on the phone made a pleasant change!!
Re: The Plusnet Hub hasn't fixed my known fault. Please expedite an engineers visit.
29-06-2018 10:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to be a pest but so far I've had no information. Would it be possible to give OR a prod? Thanks.
Re: The Plusnet Hub hasn't fixed my known fault. Please expedite an engineers visit.
29-06-2018 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
29-06-2018 11:39 AM - edited 29-06-2018 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please confirmt that the engineer is arriving tomorrow morning? Many thanks to H in customer services & to M above.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: The Plusnet Hub hasn't fixed my known fault. P...