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Thanks re. ticket #141763853 :)

Rising Star
Posts: 61
Thanks: 17
Fixes: 1
Registered: ‎30-07-2007

Thanks re. ticket #141763853 :)

On closing my support ticket as fixed, there was no opportunity to post a reply to thank the analyst who fixed my problem; so could a member of staff here please pass on my thanks to  [CSA Removed] on the Support Team - my speed has been restored after crawling along at 2 Mb/s and a speed-test now shows a more respectable 56.42 Mb/s download, 11.23 Mb/s upload, 37ms ping time Smiley


Terry Beales

Moderator's note by Dick (Strat) CSA name removed to private staff area as per Forum rules

Posts: 550
Thanks: 88
Fixes: 9
Registered: ‎05-10-2016

Re: Thanks re. ticket #141763853 :)

Always nice to pass on thanks to the agent who helped!

Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Thanks re. ticket #141763853 :)

I'll make sure your thanks is passed on Terry.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff