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Terrible speeds in the evenings.

nightstalk3r
Rising Star
Posts: 195
Thanks: 14
Registered: 11-08-2015

Terrible speeds in the evenings.

So for the last week or so my speed in the evening is plummeting from nearly 40meg to 7, i've tried gateway hopping during these slow periods which at my old house usually fixed it but it's making no difference at all at this new house.

 

eveningspeed.jpg

 

 

2 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,600
Thanks: 699
Fixes: 67
Registered: 21-09-2009

Re: Terrible speeds in the evenings.

I would simply log a fault at https://portal.plus.net/apps/kbdfaults so the Plusnet can see where the congestion is.

 

Out of interest what gateway are you currently on?

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Terrible speeds in the evenings.

If it's specifically in the evenings that could point to SVLAN congestion, best bet is to report a fault as advised in the previous reply and we'll get that looked in to.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff