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Terrible speeds after asus dsl-ac68u

HaydnExport
Grafter
Posts: 567
Registered: ‎23-10-2009

Terrible speeds after asus dsl-ac68u

Hi , my speeds are less than 1/3 of when i rejoined plusnet last march (i think)  due to the asus dsl-ac68u going bonkers and disconnecting randomly.  I've now put back the hg612 and use the asus as just a router , my question is, is there still no way of resetting dlm on my line ? As 24mb when i was getting 70 is a bit poo .  Or seeing as my 12 months is near an end could i just run it down and start afresh with a 'new' 12 month contract and engineers visit?
5 REPLIES
HaydnExport
Grafter
Posts: 567
Registered: ‎23-10-2009

Re: Terrible speeds after asus dsl-ac68u

I take it thats a no then?
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Terrible speeds after asus dsl-ac68u

You'll need to raise a fault if your line is performing lower than your estimates.
(The Asus FTTC modem/router has been a bit of a nightmare for some people).
HaydnExport
Grafter
Posts: 567
Registered: ‎23-10-2009

Re: Terrible speeds after asus dsl-ac68u

apparently asus have found the fix and given us a beta firmware , ill give it one last try and see how it goes. 
AArdvark
Grafter
Posts: 47
Thanks: 1
Registered: ‎25-11-2014

Re: Terrible speeds after asus dsl-ac68u

According to my experience, the only way to get a DLM reset is IF an Openreach Engineer requests it.
This means logging a fault that gets an OR Engineer on-site.
The Engineer can then request a DLM Reset if there is a fault found & fixed.
thunderer
Grafter
Posts: 120
Thanks: 4
Registered: ‎27-01-2012

Re: Terrible speeds after asus dsl-ac68u