Termination Request
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Termination Request
04-09-2020 11:56 AM
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Any idea why my broadband droped mid-morning with the following message?
Happy for maintenance etc. to happen overnight, but not during office hours without notice.
10:04:23, 04 Sep. (7453942.790000) PPP LCP Send Termination Request [User request]
Kind regards,
Mark
Re: Termination Request
04-09-2020 11:59 AM
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Re: Termination Request
04-09-2020 12:21 PM
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This is an automated message triggered by your connection dropping. It is not indicating manual intervention for maintenance.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Termination Request
04-09-2020 12:58 PM
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"The drop this morning may well have been supplier maintenance as they often tend to carry this out between midnight and 6am. As such any drops during this time usually aren't anything to worry about."
Re: Termination Request
04-09-2020 1:04 PM
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Is your internet working? If so don't worry about it.
It is just one of the standard messages, and could be caused by any number of things causing a loss of connection, not just supplier maintenance.
Re: Termination Request
04-09-2020 1:07 PM
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Not usually worried about this, but pushing back due to more working from home as was knocked out of a call.
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