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Technicolor TG582n losing Wifi security

Parzival
Newbie
Posts: 9
Thanks: 1
Registered: 22-10-2013

Technicolor TG582n losing Wifi security

Hi
Wonder if you can help. Having a weird issue with a plusnet Technicolor TG582n router which is letting the neighbours use my bandwidth !
After I enable wireless security in the settings, all works well and we have to add passwords to all our devices. Then it goes back to being open wifi
Is this a known issue?
Thanks
2 REPLIES
runhare
Aspiring Pro
Posts: 521
Thanks: 50
Fixes: 2
Registered: 09-10-2007

Re: Technicolor TG582n losing Wifi security

Are you pwering  the TG582n router off at any time ? Have you attempted to alter any  settings on the router such as security or passwords ? Unless you save new settingsmodifications  will not be retained. When you power the router off it will not retain modified settings unless  you go through the save process first. This is a soft restart of the router which you achieve by choosing the restart option from the user menu.
Parzival
Newbie
Posts: 9
Thanks: 1
Registered: 22-10-2013

Re: Technicolor TG582n losing Wifi security

I enabled the wifi security and clicked "apply" - I couldn't find any other option to save these settings.
I will try a soft reboot and see - thanks for the help