cancel
Showing results for 
Search instead for 
Did you mean: 

Technicolor TG582n firmware upgrade

FIXED
FTTC
Dabbler
Posts: 12
Registered: ‎13-02-2017

Technicolor TG582n firmware upgrade

Hi

I have a PlusNet provided TG582n connected to a BT Openreach FTTC modem, I've had it for at least 4 years.  The router has been unstable recently so I wanted to upgrade the firmware on it before looking at replacing it.  It has firmware 8.C.M.0 installed, which from reading the posts seems to be an old firmware.  I'm also keen to try and close some of these Mirai/IoT botnet type holes that older firmwares may well have.

Any advice please?  The Technicolour website was not useful.

 

Cheers

 

17 REPLIES 17
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor TG582n firmware upgrade

Hi there,

I can look at pushing a more up to date firmware out to you if you like, this will take around 10 minutes so please reply with when would be the best time and I'll see what I can do.

 

Alternatively, I see you're still on one of our older packages. It may be worth giving us a call if you'd like a more up to date router and are happy to agree to a new deal.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
FTTC
Dabbler
Posts: 12
Registered: ‎13-02-2017

Re: Technicolor TG582n firmware upgrade

Hey Chris

Thanks for getting back to me.

If you could push a new firmware to the device anytime between 10am and 2pm that would be great.  Thanks

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor TG582n firmware upgrade

Fix

That's just been sent down to the router, when it completes you should see the new firmware version on there.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

 

Is the firmware update recommended or can anyone request it? If so any chance i could recieve it please?

FTTC
Dabbler
Posts: 12
Registered: ‎13-02-2017

Re: Technicolor TG582n firmware upgrade

Many thanks @Chris

 

The update applied fine, so I'll see how the router performs now.

 

Cheers Wink

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor TG582n firmware upgrade

@FTTC

Thanks for letting me know.

@andytay

I can arrange this for you, it takes around 10 minutes to complete and needs you to not reboot or power off the router in that period. Let me know if you'd like to go ahead.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Technicolor TG582n firmware upgrade

@Chris

Does this firmware upgrade fix any problems, and if so what are the symptoms? My TG582n is one of the earlier released routers with the usb port (coupled with the Openreach modem), which I have configured to allow a printer to be connected. Will the upgrade affect the usb connection?

My other car isn't a Ferrari
andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

 

Hi chris

Sorry for the delay (been decorating Cry )

Would you mind doing the firmware upgrade for me please?

 

 

 Thanks

 

 Andy

andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

 

Has this been done please?

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor TG582n firmware upgrade

It hasn't yet, can you PM me the serial number of the router please.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

 

Sorry for being thick but how do i PM you? i tried right clicking your name and pic?

 

Mustrum
Community Veteran
Posts: 3,554
Thanks: 1,055
Fixes: 76
Registered: ‎13-08-2015

Re: Technicolor TG582n firmware upgrade

Just click on his name, there is a tab to send a PM on the right of the page.

andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

Thanks,

I figured it out as soon as I sent last message!Funny

 

andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Technicolor TG582n firmware upgrade

 

Any updates as to when i'll get the firmware update?