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Technicolor TG582n Internet keeps dropping

carlwinkle
Dabbler
Posts: 15
Fixes: 1
Registered: ‎12-07-2013

Technicolor TG582n Internet keeps dropping

Red light keeps showing for Internet on my Technicolor TG582n, keeps dropping maybe every 10mins for approximately 1-2mins. Very frustrating, any ideas?

 

2 REPLIES
bill888
Seasoned Pro
Posts: 900
Thanks: 132
Fixes: 24
Registered: ‎18-10-2008

Re: Technicolor TG582n Internet keeps dropping

Just some ideas.

It could be a line fault, or your equipment is failing/overheating if they are several years old.  Failing power adapters being very common.

Check the lights on the Openreach modem, particularly the Power and DSL light for clues.

 

 

 

 

geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Technicolor TG582n Internet keeps dropping

If the lights are also affected on your openreach modem please raise a fault at: faults.plus.net this will allow for investigations to take place by the faults team and enable this to be resolved asap

 

Many thanks,

James