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Taking over two weeks to get Broadband line activated?

capricornplace
Newbie
Posts: 1
Registered: ‎21-12-2015

Taking over two weeks to get Broadband line activated?

Hi,
i've been informed by plusnet that i'm currently being sent a router for a broadband order where the phone line has already been activated and recieved a text that the broadband may not be activated until possibly the 6th of january? its a real pain as i need to try and do some work over the christmas break and would be unable to get online. ive looked across some of the other posts and it shows some activations can be carried out on the 31st, is this in any way possible to do here? Cry
any help would be greatly appreciated