Sync speed gradually reducing...
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Sync speed gradually reducing...
26-06-2020 1:57 PM
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Hi there.
Over the last few months, we've noticed that our fibre broadband has been capped at various speeds. It was syncing consistently at 40/8, then it reduced to 36/6, now it is 32.40/6. As we've lost nearly 20% of our download capacity this is beginning to cause issues. 4K TV streaming for example, which would work seamlessly at 40/8.
We're using a BT Smarthub 6A, running the most current firmware. Have tried a master reset and the usual stuff, to no avail.
Any help would be appreciated.
Kind regards, Noris.
Re: Sync speed gradually reducing...
04-07-2020 10:04 PM
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The Moderators on this forum are just customers with no access to Plusnet systems.
Moderator's note by Dick (Strat): Post removed as bumping is against the Forum Rules.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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