Switching from BT Infinity Fibre to Plusnet Fibre

[#1]

Hello
I'm switching from BT's Infinity 2 fibre service to Plusnet's Fibre Extra. Can anyone tell me whether I will need an engineer to visit the premises, or will it just be exchange work that's needed as I'm moving from one fibre product to another?
Thanks
Paul

[#2]

As far as I know it just requires a simple change at the exchange.
Doesn't mean they won't make a pigs ear of it and cut you off for a month...

[#3]

I'm in the process of doing the same.  BT have raised their prices again, so after 23 years as a customer I've decided to leave.
No engineer visit is needed as they assume you already have a BT OpenReach modem installed.
If like me you are using a BT HomeHub 5, then you won't have a separate modem.
There is a sticky post by NorthEasterner at the top of this board that explains how to configure your BT HomeHub for use with PlusNet.

[#4]

Hi Paul,
The engineer appointment will be deferred, Twamly pretty much has it spot on. Let me know if you need anything.
Matty