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Switched from Sky fibre....

piermaster
Newbie
Posts: 3
Registered: 24-01-2016

Switched from Sky fibre....

i signed up for Plusnet Unlimited Fibre Extra Broadband, i was with sky on their fibre bb getting at least 30mb slowest really and unto 38mb fastest. I now have fibre extra and only get 20mb.....surely i should get better speeds?
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: Switched from Sky fibre....

Can you try it in the next 15 minutes?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
piermaster
Newbie
Posts: 3
Registered: 24-01-2016

Re: Switched from Sky fibre....

Now upto 57mb, lets hope i get near the 76mb i was told i should get when i signed up. I do understand i have not had the service for that long and may still be under the training time for the line....
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Switched from Sky fibre....

there is no training period for FTTC like there is for ADSL.
piermaster
Newbie
Posts: 3
Registered: 24-01-2016

Re: Switched from Sky fibre....

Thanks for that i didn't realise FTTC didn't have training period. I will keep a check on my speeds....
dick:quote