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Switch to fibre - house access required?

FIXED
paulgul
Rising Star
Posts: 605
Fixes: 1
Registered: ‎05-04-2007

Switch to fibre - house access required?

I'm switching from adsl to fibre next week (both PN) does anyone need access to the house for any reason, master socket change, testing? 

Just want to know if I have to be available on the day

Paul

2 REPLIES
Baldrick1
Seasoned Champion
Posts: 1,710
Thanks: 748
Fixes: 58
Registered: ‎30-06-2016

Re: Switch to fibre - house access required?

Fix

No, these days it's 'self install'. Just follow the instructions that comes with the Hub1.

Plusnet Help Team
Plusnet Help Team
Posts: 9,226
Thanks: 2,918
Fixes: 461
Registered: ‎21-04-2017

Re: Switch to fibre - house access required?

Hi Paul.

Nope, we should be able to activate the service without needing access to your house.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team