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Super slow and now intermittent

JKpeach
Newbie
Posts: 2
Registered: ‎27-10-2020

Super slow and now intermittent

Hi,

My fibre internet is usually low and I have never seen it above 5mbps. Now it is intermittently dripping out, I’d say a few times a minute.

Can someone look into it for me?
3 REPLIES 3
Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Super slow and now intermittent

Difficult to advise without a bit of info. Are your devices connecting wirelessly or wired to the router? Does the light on the router change colour when the connection drops?

JKpeach
Newbie
Posts: 2
Registered: ‎27-10-2020

Re: Super slow and now intermittent

Good point.

Wirelessly, but are a few feet away. Light is always blue. Speeds have been poor with other providers too, often at half of any providers guaranteed minimum speed.
Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Super slow and now intermittent

Wireless signal can be affected by a large variety of factors mostly environmental. Can you try a wired connection to narrow things down?