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Sudden speed drop fibre extra

Posts: 1
Registered: ‎15-04-2018

Sudden speed drop fibre extra

I have fibre extra unlimited, 23mbps download and 3/4 upload? Guaranteed 60-80Huh Not really? Help please.
Plusnet Help Team
Plusnet Help Team
Posts: 6,003
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: Sudden speed drop fibre extra

Sorry to hear your speeds have dropped.

Our tests aren't showing any issues but I can the speeds are lower than what we've estimated for you.

If you raise a fault here we'll be able to investigate further.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team