cancel
Showing results for 
Search instead for 
Did you mean: 

Sudden change in VDSL performance

dbrb22
Dabbler
Posts: 18
Thanks: 2
Registered: ‎23-01-2018

Sudden change in VDSL performance

Hi,

 

Nothing major, but on the 18th December there was a measurable and sudden drop in the achievable download speeds, and in the consistency of those speeds :

http://bbarker.duckdns.org/speed/index.php?interval=720

Any idea what might have caused this? It's still functional, but if it can be easily restored to its previous performance, that would be nice...

 

Cheers!

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,711
Thanks: 5,204
Fixes: 419
Registered: ‎30-06-2016

Re: Sudden change in VDSL performance

Have you tried switching off the router for an hour or so? On reconnecting hopefully you will pick up a different IP address, which might help.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Sudden change in VDSL performance

Hi there, tests on your line don't indicate any problems and everything seems to be back to normal but do let us know straight away if you can if that becomes an issue again. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team