Sudden Xbox One issues with Home Hub 1
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Sudden Xbox One issues with Home Hub 1
13-07-2016 7:09 AM - edited 13-07-2016 8:18 AM
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Its effecting both Xbox one consoles in my flat so its not a Microsoft issue.
I live in the UK, in Weston-super-mare
I have a Home Hub 1 which I've been told is the same as a BT homehub5?
Two Xbox ones are connected to the router, and both are connected wirelessly
Upnp is enabled.
My NAT is open, and has never been anything different.
I have tried hard resetting both consoles and our router, I've tried factory resetting one console and the router, I've enabled upnp, I'm unable to port forward for some reason (shouldn't need to with upnp enabled though), I've cleared one consoles cache, I've removed my profile from one console and redownloaded it, I've even gone as far as plugging everything into walls as oppose to extension cables to see if that helps.
Xbox speeds: Download speed: 29.04 Mbps Upload speed: 1.85 Mbps Packet loss: 0% MTU: 1480 Latency: 153 ms Wireless strength: 70%
Re: Sudden Xbox One issues with Home Hub 1
13-07-2016 12:41 PM
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Latency: 153 ms have you tried wired ?
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Re: Sudden Xbox One issues with Home Hub 1
13-07-2016 12:41 PM
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Hi there,
From testing your line, it seems that your connection is pretty optimal, which suggests that the wireless signal is the problem. It's likely that this will be causing latency (lag) to your service.
Have a look into changing your wireless channel. There are lots of WiFi scanner applications around which can help you identify which channel would be the best to use. If you still have issues from there, then let me know.
Matty
Re: Sudden Xbox One issues with Home Hub 1
13-07-2016 1:38 PM
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Re: Sudden Xbox One issues with Home Hub 1
13-07-2016 1:38 PM
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