cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck on interleaving - any help/advice appreciated!

fishpan
Dabbler
Posts: 19
Registered: ‎16-05-2015

Stuck on interleaving - any help/advice appreciated!

Hello, I joined Plusnet around the end of April from another FTTC provider. With that provider I had fastpath FTTC on their 80/20 service for about a year. I transferred to Plusnet 80/20 FTTC and thankfully kept the fastpath after the migration. However, around the middle of May I bought a Asus DSL-AC68U for a one-box solution which meant I did not need the Openreach Huawei HG612 3B router anymore. The Asus unfortunately proved unstabled and caused my line to become interleaved on the 21/5/15. On the 21st, I immediately switched back to my original OR modem + router combo to avoid further interleaving. However, it has been a month since I was put on interleaving and have not returned to fastpath at all (according to Thinkbroadband BQM graphs and HG612 modem stats). Below are my current Huawei HG612 openreach modem stats:
# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 22333 Kbps, Downstream rate = 67612 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 58710 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 6.4 6.9
Attn(dB): 15.8 0.0
Pwr(dBm): 13.6 6.8
VDSL2 framing
Bearer 0
MSGc: 18 26
B: 51 237
M: 1 1
T: 64 42
R: 12 16
S: 0.0282 0.3781
L: 18168 5374
D: 1149 1
I: 64 127
N: 64 254
Counters
Bearer 0
OHF: 757195136 3051975
OHFErr: 279 1982
RS: 568286408 3337399
RSCorr: 2541354 20129
RSUnCorr: 13751 0
Bearer 0
HEC: 3312 0
OCD: 86 0
LCD: 86 0
Total Cells: 151491946 0
Data Cells: 165745078 0
Drop Cells: 0
Bit Errors: 0 0
ES: 61 1839
SES: 0 0
UAS: 24 24
AS: 1371068
Bearer 0
INP: 3.00 0.00
INPRein: 0.00 0.00
delay: 8 0
PER: 1.81 3.98
OR: 106.03 64.22
AgR: 58816.24 20063.54
Bitswap: 979715/979715 6454/6460
Total time = 1 days 20 hours 51 min 32 sec
FEC: 2541354 20129
CRC: 279 1982
ES: 61 1839
SES: 0 0
UAS: 24 24
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 6 min 32 sec
FEC: 1200 4
CRC: 0 2
ES: 0 2
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 1601 14
CRC: 0 3
ES: 0 3
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 20 hours 51 min 32 sec
FEC: 139722 308
CRC: 11 120
ES: 3 105
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 175927 3602
CRC: 20 129
ES: 5 115
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 15 days 20 hours 51 min 7 sec
FEC: 2541354 20129
CRC: 279 1982
ES: 61 1839
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
I would appreciate if someone could guide me get back to fastpath which, for me, gave me a base ping of 7ms to Google servers (instead of 14ms on interleaved) and which also gave me around 10mbps higher sync. I was under the impression that returning to fastpath should not take this long and my line stats look quite stable. I switched my modem off once since 21/05/2015 and only reconnected after 30 minutes as Kitz had instructed in their forum.
Currently, I am thinking about requesting a DLM reset because of this.
Many thanks in advance!
2 REPLIES
elfish
Grafter
Posts: 235
Registered: ‎22-02-2009

Re: Stuck on interleaving - any help/advice appreciated!

Nothing much can be done either by yourself or PlusNet. The only way to get a DLM reset is if Openreach deem that there is a fault.
You will just have to wait it out and hopefully DLM will put you back on to fastpath, or apply G.INP on the downstream.
I'm in the same boat, interleaving is applied on the DS, but my connection has gone back and forth between fastpath and interleaving. I just hope G.INP is applied to my line in the future, which will put my mind at ease.  Smiley
NoZephy
Rising Star
Posts: 190
Thanks: 12
Registered: ‎27-01-2015

Re: Stuck on interleaving - any help/advice appreciated!

Another case which could easily be resolved with some G.INP intervention.
Join the waiting list, it's slow moving and apparently very long... Undecided