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Stuck IP Profile

Twister1264
Dabbler
Posts: 12
Registered: ‎23-05-2017

Stuck IP Profile

I may have a stuck IP profile.  These are my stats below, however i'm only getting speed of around 23mbps using the BT wholesale performance tester page. Speed test apps also indicate the same via ethernet and wifi.  This has been like this for over a week now.  I turned off the router for around 3 hours but still the same.  Thanks.

==================================================================================
VDSL Training Status: Showtime
Mode: VDSL2 Annex B
VDSL Profile: Profile 17a
G.Vector: Disable
Traffic Type: PTM Mode
Link Uptime: 0 day: 0 hour: 13 minutes
====================================================================================
VDSL Port Details Upstream Downstream
Line Rate: 10.299 Mbps 49.481 Mbps
Actual Net Data Rate: 10.300 Mbps 49.482 Mbps
Trellis Coding: ON ON
SNR Margin: 6.0 dB 6.3 dB
Actual Delay: 0 ms 0 ms
Transmit Power: 7.0 dBm 12.4 dBm
Receive Power: -7.6 dBm -9.6 dBm
Actual INP: 48.0 symbols 46.0 symbols
Total Attenuation: 0.0 dB 21.8 dB
Attainable Net Data Rate: 10.567 Mbps 50.107 Mbps
====================================================================================
VDSL Band Status U0 U1 U2 U3 U4 D1 D2 D3
Line Attenuation(dB): 8.2 35.5 53.0 N/A N/A 16.6 42.4 65.7
Signal Attenuation(dB): 8.2 35.1 52.5 N/A N/A 18.4 42.1 66.2
SNR Margin(dB): 6.3 6.1 6.0 N/A N/A 6.3 6.3 6.4
TX Power(dBm): 0.5 -7.1 5.5 N/A N/A 8.7 8.0 6.0
====================================================================================

VDSL Counters

Downstream Upstream
Since Link time = 13 min 41 sec
FEC: 1465 469
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 14 min 10 sec
FEC: 1465 469
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 27 27
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 14 min 10 sec
FEC: 1465 469
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 27 27
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Total time = 14 min 10 sec
FEC: 1465 469
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 27 27
LOS: 0 0
LOF: 0 0
LOM: 0 0
====================================================================================

 

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,644
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Stuck IP Profile

Hi there, 

 

I've just been looking at this and whereas the IP profile is lower than expected, it's not stuck it's been lowered due to a fault. 

 

I definitely advise following the checks here next https://goo.gl/tu2WWu once you have a fault can be reported over at http://faults.plus.net 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team