Stuck IP Profile?

[#1]

I have a query, I am wondering if my IP Profile is stuck?

 IP Profile for your line is - 60.45 Mbps

Speed tests are 57-58 Mbps, which is probably correct relating to my Profile, however my sync speed is 66Mbps.

Upload is a little low, but not too concerned about that.

G.INP enabled, connection rock steady with NO errors. 

[#2]

Looks like your G.Inp is set to retransmission high giving an IP profile of around 91 or 92% of your sync speed. DLM has set the high level of retransmission and I don't think you or PlusNet can do anything about it.

[#3]

Moderator's note:

Topic moved from 'Everything-else' to 'Fibre Broadband'

[#4]

Hi @Chris28,

I've tested your line today and everything does appear to be working as expected from our end of things, with your downstream speed currently syncing at 62.4Mbps and your upstream speed currently syncing at 14.7Mbps. As this is the case, there's nothing we can do from our end of things as everything does appear to be fine, but if you do notice any issues in the future, please don't hesitate to get back in touch with us.

[#5 · Accepted solution]

Thanks AJ, it was more of a query than a concern.

[#6]

hi  i have a talktalk 633 router any idea how i can make it work on plusnet ,theres a few answers on hea but none will work with the router i have  just dont know how to change isp name and password ,if you dont know is there anybody on hear that could help,not very it savvy so any explanation has to be simple   ......thanks