Strong and Stable Connection...not
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Strong and Stable Connection...not
Strong and Stable Connection...not
03-11-2017 12:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a Hub One and Fibre Broadband and regularly get about 7Mbps download and about 0.5 upload speeds (I'm a long way from the exchange or even the street cabinet - so I'm not complaining about this, at least not today).
Although this speed is considerably better than my previous supplier before May 2107 (T**k T**k), the connection within the house is not as, ahem, strong and stable as it used to be. On mobile devices particularly, it often drops the connection and I just have an exclamation mark next to the WiFi icon. The router is at one end of the house and there are a few thick walls but the connection is noticeably weaker and more unstable than it used to be. I've got a wifi-extender thingy to stretch things to the end of the house furthest from the router.
I've looked at some of the other threads on here and to be honest am a bit overawed by the technical knowledge on display. My question is: is there something SIMPLE I could do to try to improve the situation? Is it to do with the router? Just assume I know nothing about how the router etc works and you won't be far wrong.
Re: Strong and Stable Connection...not
06-11-2017 2:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I would recommend following the steps in this help guide as your next step: https://goo.gl/Bw9Upq
If that doesn't help changing wireless channels on the router is likely to we also have a step by step guide for that here: https://www.plus.net/help/broadband/router-user-guides/ just follow the link for "how do I check or change my Wi-Fi settings"
Do keep us posted
Adam
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Strong and Stable Connection...not