Strange connection problems
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Strange connection problems
28-06-2016 11:59 PM
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Hello,
I have had a very stable connection since upgrading to Fibre almost 18 months ago. On the early hours of Sunday morning (26th) I lost connection completely but by 10am it seemed to be up and running again (there were BT openreach engineers out at my exchange on Saturday).
Today however, I come home to find that:
1- my sky box cannot connect to on demand but is connected to the router
2- I can't connect to my steam account - error messages saying no connection
3- when I am web browsing I have to click refresh as I keep getting "not connected to the internet" errors
4- video streaming either works fine or I get "cannot load data" errors on netflix
All of this is happening despite speedtest.net and BT wholesale speed tests showing my normal connection speed and ip profile.
When I log into my router to test internet connectivity there is a red cross next to "Internet" and "Connectivity to IPv4 Gateway".
I have tried bypassing the router but the same issues are happening.
Are there any problems in the Scottish Borders area that are known that can explain this?
Re: Strange connection problems
29-06-2016 10:39 AM
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Re: Strange connection problems
29-06-2016 4:07 PM
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Re: Strange connection problems
29-06-2016 4:09 PM
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Re: Strange connection problems
29-06-2016 7:34 PM
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Seems to be working now. Sky, Steam, browsing and streaming services connecting as normal after another restart of the modem.
Router still has a red cross next to "Internet" and "Connectivity to IPv4 Gateway (172.16.19.146)" not sure what that IP address is.
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