Following a change of router approx. 6 weeks ago my broadband speed dipped from mid 50'mps to a stable but consistant 43mps according to BT speedtest. Significantly lower. Checks by BT Openreach have concluded that there is nothing wrong with my line and the DLM will slowly improve . This has not happened and im still at 43mps with IP profile at 45.78. I have recently been upgraded to Unlimited fibre extra and according to Plusnet my estimated speed is 60mps and the line speed is 80mps. Both bare no relationship to the speeds i am getting.
Can anyone explain this ? I thought that Unlimited fibre extra would sustain faster speeds thanks in advance j
Hi jonnyfriendly, As things haven't improved over time to due to DLM adjustments it may mean we need to intervene and report a fault with our suppliers. Please report a fault over at http://faults.plus.net which will get the ball rolling and we'll deal with the rest for you.
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