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Speedtest app now identifies me as with BT

Robnor11
Hooked
Posts: 8
Thanks: 1
Registered: ‎16-09-2017

Speedtest app now identifies me as with BT

Rather than Plusnet, only noticed this today
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,596
Thanks: 10,338
Fixes: 1,602
Registered: ‎21-04-2017

Re: Speedtest app now identifies me as with BT

Hi there. That can happen if the IP address your router is assigned isn’t showing as a Plusnet IP on a particular database somewhere. It’s nothing to worry about and won’t be affecting your service in any way.
If you want to know a bit more about what an IP address is, I’d have a read of https://www.plus.net/help/broadband/understanding-your-ip-address/#whats-an-ip-address
Hope this helps.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet