Speeds suddenly dropped and interleaving turned on.
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Speeds suddenly dropped and interleaving turne...
25-06-2017 7:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
For the past 5 years I have consistently been getting dl speeds of around 75mB but on the 21st my speeds suddenly dropped to around 41mB and interleaving has been turned on and band 17a. (According to my Asus router). Pings are also 3 times what they were.
The profile on PS states 78mB but when testing with BT speedchecker it states 51.9. I have a ticket open but I feel nothing will happen as the speed is within BT tolerances.
Anyone any idea to what's going on and am I likely to see an increase in speeds anytime soon. Obviously DLM has kicked in for some reason.
It's surprising what difference this makes, especially when a few members of the household are downloading/watching films.
Thanks in advance.
Gerry.
Fixed! Go to the fix.
Re: Speeds suddenly dropped and interleaving turned on.
25-06-2017 10:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Asus seem to have cocked things up when it comes to fastpath connections recently.
Re: Speeds suddenly dropped and interleaving turned on.
25-06-2017 2:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Great, something I didn't need.
Have logged a ticket with PN and they have replied that a fault has been discovered on the line. Probably the Asus router falsely indicating this. Better go back to PN hub one until they decide to do a DLM reset then.
Thanks for the info.
Re: Speeds suddenly dropped and interleaving turned on.
26-06-2017 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to hear you're having speed issues Gerry
We should receive updates from our suppliers within the next 24 to 72 hours. Our faults team will keep you updated via the ticket that's raised on your account.
26-06-2017 2:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Engineer just left, new box and faceplate, reset DLM, all sorted.
It's great when a plan comes together.
Re: Speeds suddenly dropped and interleaving turned on.
26-06-2017 4:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speeds suddenly dropped and interleaving turned on.
07-08-2017 6:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Speeds suddenly dropped and interleaving turne...