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Speeds all over the place

Rising Star
Posts: 189
Thanks: 33
Registered: ‎14-01-2015

Speeds all over the place

I've been having an issue for about a week or so know where my speeds are all over the place,some days they are fine and i get around 34mbps download and 6.4mbps upload throughput but other days like today i am getting a maximum of 18.5mbps download and 1.5mbps upload throughput.
I have run the BT test and i am getting 18.5mbps download and 0,98mbps upload,i am using a wired connection and only have one device connected.
My stats are as follows
1. Product name: BT Home Hub
2. Serial number: removed
3. Firmware version: Software version (Type A) Last updated 07/09/15
4. Board version: BT Hub 5A
5. DSL uptime: 8 days, 01:59:51
6. Data rate: 7032 / 37191
7. Maximum data rate: 7126 / 43388
8. Noise margin: 6.1 / 6.8
9. Line attenuation: 37.6 / 24.0
10. Signal attenuation: 36.5 / 21.4
11. Data sent/received: 2.6 GB / 25.0 GB
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Speeds all over the place

I've tested your line and can't see any obvious issues, the sync rates look fine and the profile on our side is correct. If the problem continues can you report as a fault at
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff