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Speeds all over the place

davenos
Rising Star
Posts: 194
Thanks: 33
Registered: ‎14-01-2015

Speeds all over the place

I've been having an issue for about a week or so know where my speeds are all over the place,some days they are fine and i get around 34mbps download and 6.4mbps upload throughput but other days like today i am getting a maximum of 18.5mbps download and 1.5mbps upload throughput.
I have run the BT test and i am getting 18.5mbps download and 0,98mbps upload,i am using a wired connection and only have one device connected.
My stats are as follows
1. Product name: BT Home Hub
2. Serial number: removed
3. Firmware version: Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 07/09/15
4. Board version: BT Hub 5A
5. DSL uptime: 8 days, 01:59:51
6. Data rate: 7032 / 37191
7. Maximum data rate: 7126 / 43388
8. Noise margin: 6.1 / 6.8
9. Line attenuation: 37.6 / 24.0
10. Signal attenuation: 36.5 / 21.4
11. Data sent/received: 2.6 GB / 25.0 GB
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Speeds all over the place

I've tested your line and can't see any obvious issues, the sync rates look fine and the profile on our side is correct. If the problem continues can you report as a fault at https://faults.plus.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.