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Speed profile stuck

MinniMan
Dabbler
Posts: 21
Thanks: 3
Registered: ‎07-12-2019

Speed profile stuck

My router says that my maximum data rate is 78mb/s but my router is stuck on 67mb/s. Also my ping has increased from 5 m/s  to 13 m/s.   

3 REPLIES 3
jab1
Legend
Posts: 17,114
Thanks: 5,493
Fixes: 255
Registered: ‎24-02-2012

Re: Speed profile stuck

That is your MAXIMUM data rate - what does your PN profile report? Easiest way to show the capabilities is to post the ADDITIONAL DIAGNOSTICS from BTW Performance Tester 

John
MinniMan
Dabbler
Posts: 21
Thanks: 3
Registered: ‎07-12-2019

Re: Speed profile stuck

Attached is my Additional Diagnostic report. Why has my ping doubled?

jab1
Legend
Posts: 17,114
Thanks: 5,493
Fixes: 255
Registered: ‎24-02-2012

Re: Speed profile stuck

Looking at that, your speed is close to what I would expect, given your IP Profile. Unless your ping goes aove 20 continuously, I would ignore it inless you are a REALLY serious gamer 15ms latency will not affect normal browsing behaviour.

John