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Speed profile change?

FIXED
syndicate55
Newbie
Posts: 3
Fixes: 1
Registered: ‎06-09-2020

Speed profile change?

Hello,

I have read on this forum a few times of users being able to request their DLM profiles? (Standard, Speed etc). I was wondering how I would go about getting this changed?

Please could I also request a GEA report?

Cheers!
2 REPLIES 2
syndicate55
Newbie
Posts: 3
Fixes: 1
Registered: ‎06-09-2020

Re: Speed profile change?

Fix
Just following up on this
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,958
Thanks: 339
Fixes: 110
Registered: ‎26-03-2018

Re: Speed profile change?

Hi @syndicate55,

 

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team