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Speed issue

FIXED
rockposer
Grafter
Posts: 50
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Speed issue

My connection has gone from average 65mb down, 19mb up to 8mb down, 8mb up.

Checked everything this end, and to be honest this is the first time I've had a speed issue.

6 REPLIES 6
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Speed issue

Can you post the IP profiles by clicking on Further Diagnostics in that test result

rockposer
Grafter
Posts: 50
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Speed issue

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Speed issue

Well that rules out one thing - your line is fine

Are those tests wired or wireless

rockposer
Grafter
Posts: 50
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Speed issue

Wired.

 

I've run several tests on different pc's and using different browsers. As I said previously never had an issue before

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Speed issue

unless it sorts itself out over night can you raise a fault here https://faults.plus.net

rockposer
Grafter
Posts: 50
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Speed issue

Fix

After re-booting my router and checking everything I pulled the plug on the BT modem and after re-starting that it seems to have fixed the issue thankfully.