Speed has dropped

[#1]

Hello, I was recently getting around 60mbps but this seems to have now dropped to 53Mbps after my line kept cutting out the other day. 

Can I request a profile reset please?

[#2]

Hi @mactell,

Please accept my apologies for the decrease in sync speed.

After testing the line, your connection profile is set at 0.128M - 80M and the account connection profile is matching the sync rate of 53.1Mbps. I'm afraid that a profile reset will not have any impact on your current connection speed.
 

I can see a clear correlation in drops in the circuit and the decrease in speed so now  the circuit has remained stable DLM should naturally start to increase performance back to previous levels.

Thank you.