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Speed going down and ping keeps going up.
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- Re: Speed going down and ping keeps going up.
Speed going down and ping keeps going up.
02-07-2015 3:49 PM
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Hi,
I hope someone from the support team can help, so i notice for sometime now my speed dropping and my ping's going up. I just did a speedtest and i got the below result few moments ago
This is from about 69Mbps and about 7ms ping's when I got the service over 18 months ago.
If anyone can help it would be greatly appreciated.
Thanks.
I hope someone from the support team can help, so i notice for sometime now my speed dropping and my ping's going up. I just did a speedtest and i got the below result few moments ago
This is from about 69Mbps and about 7ms ping's when I got the service over 18 months ago.
If anyone can help it would be greatly appreciated.
Thanks.
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Re: Speed going down and ping keeps going up.
02-07-2015 5:53 PM
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What are your results when using speedtest.net and thinkbroadband testers?
I find that the BTw speed test gives me strange results, especially latency and upload speed.
I find that the BTw speed test gives me strange results, especially latency and upload speed.
Message 2 of 8
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Re: Speed going down and ping keeps going up.
02-07-2015 6:48 PM
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You have the same problem as a lot of us....They say its CROSSTALK.....I say bull...Strange we are all losing about the same!!!!
Message 3 of 8
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Re: Speed going down and ping keeps going up.
02-07-2015 7:01 PM
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@Brutos
Hi - I've done a line test, and you are syncing at 71mbit so I'd expect a better throughput. I've found another fault though on your phone line, so I'm having this checked out for you.
@englishrick Only when it is!
Hi - I've done a line test, and you are syncing at 71mbit so I'd expect a better throughput. I've found another fault though on your phone line, so I'm having this checked out for you.
@englishrick Only when it is!
Message 4 of 8
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Re: Speed going down and ping keeps going up.
03-07-2015 11:30 AM
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@plusnettony
Thanks for your help..let me know how the test goes please on the fault on my line.
Thanks for your help..let me know how the test goes please on the fault on my line.
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Re: Speed going down and ping keeps going up.
03-07-2015 1:13 PM
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Re: Speed going down and ping keeps going up.
03-07-2015 3:07 PM
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@ Matthew
Thanks for the update I will check back on Monday
Thanks for the update I will check back on Monday
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Re: Speed going down and ping keeps going up.
07-07-2015 3:37 PM
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Hi,
Any update on my fault please?
Any update on my fault please?
Message 8 of 8
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