Speed dropping slightly
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Speed dropping slightly
05-06-2017 8:51 AM
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Hey, so my speed and line has been stable and great, been consistant at 27.7mb down, 5.8 up.
How ever i noticed its dropped down to 25.5m down, when i check my router stats my line speed has gone from 31mb to 28mb.. I restarted my router last night to see if it helped but no luck.
Any ideas? I started off at like 29mb after the last engineer, then it dropped to 27mb down which i was fine with but cant really accept 25mb when its capable of more..
cheers
Re: Speed dropping slightly
05-06-2017 9:09 AM
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My link rate there has been 31MB or so which has been sound, but its dropped slightly... any way to get that back up to where it was please?
Re: Speed dropping slightly
05-06-2017 11:26 AM
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think i just need a line speed/ip profile reset? whatever it is?
Re: Speed dropping slightly
05-06-2017 1:19 PM
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We can't reset profiles remotely on fibre I'm afraid and in this case it wouldn't make a difference as your profile is "0.128M-80M Downstream, Retransmission High - 0.128M-6M Upstream, Error Protection Off".
I'd recommend raising a fault here to see if there's anything that can be done.
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