Speed dropping daily
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- Re: Speed dropping daily
Speed dropping daily
08-11-2014 11:05 PM
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I've been on Plusnet Fibre since early this year, i was told my line was capable of download speed of 38 Meg. I got 34 Meg from the start and was happy with that as it was much better than I had before. Over the last two weeks speed has been dropping slowly on a daily basis and is now down to 27 Meg. I have checked everything as advised in other posts and nothing seems to get it back to the original speed. Are there any general network problems?
I have tried all three of our computers, two of which are running Windows 7 and one running Windows 8. I have even tried a relatives Plusnet router, still the same speed.
Any ideas?
Thanks,
Gerald
Re: Speed dropping daily
09-11-2014 12:25 PM
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and you can find the BTW one here - http://speedtest.btwholesale.com/ ; to get the profile run the speed test then when it's finished choose further diagnostics this will show you the profile that is set.
if both are as they should be then all i can think of is cross talk which there is currently nothing that can be done about it i have lost around 8Mb due to cross talk.
Re: Speed dropping daily
09-11-2014 12:34 PM
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Plusnet
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
38.6 Mb
BTW
Download speedachieved during the test was - 27.64 Mbps
For your connection, the acceptable range of speedsis 30.9 Mbps-38.62 Mbps .
Additional Information:
IP Profile for your line is - 38.62 Mbp
Upload speed achieved during the test was - 7.13Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Even the upload speed has been dropping.
Gerald
Re: Speed dropping daily
09-11-2014 12:38 PM
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You should be able to get around 36-37Mbps with those profiles posted.
Re: Speed dropping daily
09-11-2014 1:19 PM
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test result
http://www.thinkbroadband.com/speedtest/button/141553887617033839920.png
http://www.thinkbroadband.com/speedtest/results.html?id=141553887617033839920
Gerald
Re: Speed dropping daily
10-11-2014 11:05 AM
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Re: Speed dropping daily
10-11-2014 12:14 PM
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Re: Speed dropping daily
10-11-2014 5:17 PM
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We have reports which show stats which help us with contention issues. If we find that x number of our customers have speed faults at a certain exchange, it's also possible for us to raise to our supplier if they aren't already aware of potential issues.
Tony
Re: Speed dropping daily
10-11-2014 9:09 PM
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Download speed achieved during the test was - 16.88 Mbps
For your connection, the acceptable range of speedsis 30.9 Mbps-38.62 Mbps .
Additional Information:
IP Profile for your line is - 38.62 Mbps
Upload speed achieved during the test was - 6.6Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: Speed dropping daily
11-11-2014 9:10 AM
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That speed test has been recorded on the line too, so adds weight to the performance problems you're having.
Re: Speed dropping daily
12-11-2014 4:26 PM
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Just done another speed test at 16:17 today with these results:
Download speed achieved during the test was - 14.53 Mbps
For your connection, the acceptable range of speedsis 30.9 Mbps-38.62 Mbps .
Additional Information:
IP Profile for your line is - 38.62 Mbps
Upload speed achieved during the test was - 5.95Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Ping Latency was 55.6
Speed keeps dropping each day, get the odd time when it goes up a few Mbps then comes down again.
Not too happy at the moment.
Gerald
Re: Speed dropping daily
13-11-2014 9:48 AM
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Re: Speed dropping daily
18-11-2014 6:49 PM
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Download speed achieved during the test was - 31.09 Mbps
For your connection, the acceptable range of speedsis 30.9 Mbps-38.62 Mbps .
Additional Information:
IP Profile for your line is - 38.62 Mbps
Upload speed achieved during the test was - 6.62Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Wondering if something has been worked on in the meantime before the engineer arrives?
Gerald
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