Speed dropped to 20 from 50
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Speed dropped to 20 from 50
31-12-2014 4:55 PM
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Re: Speed dropped to 20 from 50
31-12-2014 5:25 PM
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Your Response
8:50am, Tuesday 30 Dec 2014
Thanks for reporting your broadband problem
Our tests have found a fault with your broadband service.
You've given us all the information we need about your problem, we'll raise this to our supplier for investigation.
A Ticket has been raised to our Faults Team to monitor the problem and we'll be in touch when we have an update for you. In the meantime:
1.Leave your equipment plugged in and powered up.
2.Make sure you've given us a contact number we can reach you on (we'll keep you updated about your problem by text message).
If there's any change to the problem you're having please get in touch with us.
[mremoved] - BOT - DSL Logged Faults
10:57am, Tuesday 30 Dec 2014
[INTERNAL]
TAGs (Clean): Download: 43 Mbps - 60.4 Mbps / Upload: 10.6 Mbps - 16.8 Mbps
WLR - N/A
GEA Service Test
Test Outcome Test Rejected
Summary - Line is unstable, copper unknown, engineer investigation required.
Next Action - Raise fault to BTW.
jim:csa
Re: Speed dropped to 20 from 50
02-01-2015 11:49 AM
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Re: Speed dropped to 20 from 50
02-01-2015 12:38 PM
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Re: Speed dropped to 20 from 50
02-01-2015 12:47 PM
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Re: Speed dropped to 20 from 50
05-01-2015 7:33 PM
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Re: Speed dropped to 20 from 50
06-01-2015 8:57 AM
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Re: Speed dropped to 20 from 50
15-01-2015 7:52 PM
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Re: Speed dropped to 20 from 50
16-01-2015 1:39 PM
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Re: Speed dropped to 20 from 50
20-01-2015 4:04 PM
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Re: Speed dropped to 20 from 50
20-01-2015 4:09 PM
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Re: Speed dropped to 20 from 50
31-05-2015 4:03 PM
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Re: Speed dropped to 20 from 50
01-06-2015 12:02 PM
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