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Speed drop to about half usual

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Dabbler
Posts: 19
Thanks: 1
Registered: ‎04-06-2016

Speed drop to about half usual

Note sure if this is todo with working from home etc. But my doen has drop to aropund 34MB from the usual 68MB

 

Or have there been other restriction been introduced becuase of the current situation?

 

Thanks

3 REPLIES 3
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Plusnet Help Team
Plusnet Help Team
Posts: 204
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Speed drop to about half usual

Hi @simrjor

 

Thank you for your query.

 

Having tested the line, I am unable to find a fault that would be causing this. The speeds appear to be at the maximum for the package that you have. In terms of the slow speeds, is this being experienced over a wired or wireless connection?

 

Just one question; the router seems to be disconnecting from midnight each day, and then reconnecting between 6am and 9am every morning. Is the router being switched off daily?

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
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Dabbler
Posts: 19
Thanks: 1
Registered: ‎04-06-2016

Re: Speed drop to about half usual

What package? i supposed to be on 76MB

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Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Speed drop to about half usual

Hi @simrjor,

 

I have replied back on your other thread, please click here to view my response.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team