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I have tested speeds and I'm only getting 30.34 mbps download... 18.41 upload..ping 10ms
originally after a week I was acheiving nearer the 70+ paid for. why is this happening?? I've had plusher for 4 months now.
Sorry to hear you're having problems.
Testing your line is identifying no issues...
Your connection from the router to the exchange is also pretty stable...
From the notes on your account it looks like you're using a wireless connection. As well as changing the WiFi channels, have you tried splitting the 2.4 Ghz and 5 Ghz, or trying an alternative device?
I'll also update the ticket on your account with a bit more guidance.