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Speed drop on 80/20 to 42mb

Jeffster
Newbie
Posts: 3
Thanks: 1
Registered: 05-07-2017

Speed drop on 80/20 to 42mb

I've had Plusnet for a few months and upgraded after a few weeks to the 80/20 package.

I was happily running 55/15 for a good while but this week and last week, the speed has dropped off to 38-42mb which seems awfully low

Any suggestions?  

Would i be 'dialled down' if I'm using it a lot?

I've tried speed tests at different times of the day to check it wasn't being throttled at peak times.

 

Tags (2)
4 REPLIES
Jeffster
Newbie
Posts: 3
Thanks: 1
Registered: 05-07-2017

Re: Speed drop on 80/20 to 42mb

I've since re-run the speedtest and now i'm not getting over 40 meg?Huh

 

Speedtest 15.80mb

Speedtest 9.55mb

Speedtest 26.76

 

Speedtest 36.15

 

 

rongtw
Seasoned Hero
Posts: 6,455
Thanks: 1,208
Fixes: 11
Registered: 01-12-2010

Re: Speed drop on 80/20 to 42mb

Try this test Smiley  http://speedtest.btwholesale.com/  and take the further diagnostic test after Thumbs Up



 

 


 

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Jeffster
Newbie
Posts: 3
Thanks: 1
Registered: 05-07-2017

Re: Speed drop on 80/20 to 42mb

I've done that and the tap3 test. I've now logged a fault with plusnet
Plusnet Help Team
Plusnet Help Team
Posts: 4,597
Thanks: 279
Fixes: 114
Registered: 01-01-2012

Re: Speed drop on 80/20 to 42mb

That's gone through to our Faults team and they'll be in touch as soon as they know more.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team