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Speed drop - Speed Profile Reset required ?

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Hooked
Posts: 5
Registered: ‎02-04-2018

Speed drop - Speed Profile Reset required ?

After my speed been constant at 34/35Mbps for months it has suddenly dropped to 31/32Mpbs and has remained constant at this lower level for a couple of weeks. Nothing in my set up has changed at all but on running BT Line Checker the drop seems to coincide with a Premise Environment Test on7/9/20, is is likely that this external test has affected my speed. Can this be corrected with a Speed Profile Reset ?