Speed Test Inconsistancies
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Speed Test Inconsistancies
11-12-2016 10:43 AM
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As Im really new to fibre, Ive been doing speed tests for the last few days and came up with some inconsistencies...
Ookla reports speeds of 3100kb p/s and BT Wholesale reports less than ADSL speeds, I would upload the BTW report but its now wanting me to change my router settings to check for a TAP3 whatever that is and Im not gonna do that.
Could someone take a look at this for me please.
Thanks
Re: Speed Test Inconsistancies
11-12-2016 2:43 PM
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see http://www.kitz.co.uk/adsl/btwperformancetest.htm and scroll down to the bottom of the page
Re: Speed Test Inconsistancies
12-12-2016 9:47 AM
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I actually managed to get a test screen shot today, as you can see its still below ADSL speed even though the line profile looks correct.
Is there anything from PN's end that can be done about this?
Cheers
Re: Speed Test Inconsistancies
13-12-2016 11:33 AM
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Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 32.0 Mbps |
Upstream Speed | 2.0 Mbps |
Profile Name | 0.128M-40M Downstream, Error Protection Off - 0.128M-2M Upstream, Error Protection Off |
Testing your line isn't showing anything hugely wrong, but the speedtest results are much lower than I'd expect them to be.
I'd advise getting this reported to us as a fault at https://faults.plus.net
Re: Speed Test Inconsistancies
13-12-2016 6:17 PM
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Ticket opened
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