Speed Test Inconsistancies

[#1]

As Im really new to fibre, Ive been doing speed tests for the last few days and came up with some inconsistencies...

Ookla reports speeds of 3100kb p/s and BT Wholesale reports less than ADSL speeds, I would upload the BTW report but its now wanting me to change my router settings to check for a TAP3 whatever that is and Im not gonna do that.

Could someone take a look at this for me please.

Thanks

[#2]

see http://www.kitz.co.uk/adsl/btwperformancetest.htm and scroll down to the bottom of the page

[#3]

I actually managed to get a test screen shot today, as you can see its still below ADSL speed even though the line profile looks correct.

Is there anything from PN's end that can be done about this?

Cheers

[#4]

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0001
Description	GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	32.0 Mbps
Upstream Speed	2.0 Mbps

Profile Name

0.128M-40M Downstream, Error Protection Off - 0.128M-2M Upstream, Error Protection Off

Testing your line isn't showing anything hugely wrong, but the speedtest results are much lower than I'd expect them to be.

I'd advise getting this reported to us as a fault at https://faults.plus.net

[#5]

Ticket opened