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Speed Reduction

Welpz
Hooked
Posts: 5
Registered: ‎02-02-2018

Speed Reduction

A fault was fixed with the phone line a week ago, since that the sync speed went from 35mbps to 25mbps. In the past 24 hours speeds have again reduced with speedtests showing anywhere between 5-8mbps down. 

 

Any help with this matter would be greatly appreciated. 

2 REPLIES
cerijones111
Newbie
Posts: 1
Registered: ‎02-02-2018

Re: Speed Reduction

Been having big problems with speed think plusnet are turning my speed down because the last two weeks I have had to download quite a lot finished now, but speed dropped from 72 to 28.

Terranova667
Pro
Posts: 1,322
Thanks: 77
Fixes: 3
Registered: ‎19-02-2014

Re: Speed Reduction

Plusnet do not lower speeds you can download as much as you want hence why it's called fibre unlimited or unlimited extra, if you have issues then report a fault if you haven't already,  you can do so here.. https://www.plus.net/apps/kbdfaults