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Speed/Performance

chriscooney
Hooked
Posts: 9
Registered: 24-11-2016

Speed/Performance

My fibre speed is absolutely woeful tonight, loading websites is like being on ISDN again. I have ran speedtest.net and also the BT wholesale tests and its coming up at 17mb... what gives? i was on over 60 last week.

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: Speed/Performance

I've tested your line @chriscooney and checked for any congestion across your VLAN, I'm not detecting a problem.

 

If you're using a wired connection and have tried more than 1 device,I'd advise to report this through to us at http://faults.plus.net for us to investigate.

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support