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Speed/Performance

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chriscooney
Hooked
Posts: 9
Registered: 24-11-2016

Speed/Performance

My fibre speed is absolutely woeful tonight, loading websites is like being on ISDN again. I have ran speedtest.net and also the BT wholesale tests and its coming up at 17mb... what gives? i was on over 60 last week.

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,143
Thanks: 371
Fixes: 116
Registered: 22-08-2015

Re: Speed/Performance

I've tested your line @chriscooney and checked for any congestion across your VLAN, I'm not detecting a problem.

 

If you're using a wired connection and have tried more than 1 device,I'd advise to report this through to us at http://faults.plus.net for us to investigate.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff