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Speed Issue Fibre Speed dropped from around 30Mbps to 3 - 5Mbps other past few months

Matt28
Newbie
Posts: 1
Registered: ‎21-08-2016

Speed Issue Fibre Speed dropped from around 30Mbps to 3 - 5Mbps other past few months

I've noticed a big drop in speed of Fibre Broadband past few months and it's hit a low of 3Mbps today (Nearly as slow as ADSL conntect I had 10 years ago!!).

 

Does anyone know a reason for this? Struggling to watch anything on 2 devices today, which is kinda annoying considering I'm paying for a connection much faster then 3Mbps.

 

http://www.speedtest.net/my-result/5568929907

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,644
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Speed Issue Fibre Speed dropped from around 30Mbps to 3 - 5Mbps other past few months

Hi there,

 

I've just taken a look at your account, everything seems in order and line tests aren't showing any issues.

 

Is it possible for you to test speeds over a cabled connection to see if they differ greatly?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team