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Speed Drops

Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Speed Drops

Hey guys, been loving my new fibre but i have a concern. I have uploaded 2 images, 1 is of what i was getting and the other as you can see the ping, download and upload is a good bit slower. It has been like this for the past several days. Any reason why? Nothing has changed my end Sad

 

Thanks

7 REPLIES
Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Re: Speed Drops

Tried a full router reset, tried faceplate, tried different filter, tried only 1 wired device connected. Same issue! Speeds are dropping and im getting alot less than Plusnets 'minimum' speeds. So i ran a thinkbroadband test and single threaded download is slow and multi-threaded is faster. Doesn't this point to the exchange?? Can someone from plusnet check this out please or raise some queries? Thanks

Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Re: Speed Drops

Speeds still dropping slightly. Been with Plusnet over 10 years and i have been fortunate enough to not have many, if any, problems at all until i upgraded to fibre. Im meant to get 55mb-73mb im getting under 50mb right now with slower uploads as well. Really disappointed.

rongtw
Seasoned Hero
Posts: 6,542
Thanks: 1,271
Fixes: 12
Registered: 01-12-2010

Re: Speed Drops

Monday tomorrow some staff me see this Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Re: Speed Drops

Well i hope so as i did another test just now and the attachment shows 14mb down and 10mb up. Should be minimum 55mb down 15mb up. Not a happy chappy! Angry

Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Re: Speed Drops

IP Profile for my line is wrong? I know its capable of more. Ive had up to 68mb download and over 19mb upload. Why and how has this changed? Thanks

rongtw
Seasoned Hero
Posts: 6,542
Thanks: 1,271
Fixes: 12
Registered: 01-12-2010

Re: Speed Drops

Are you testing with Firefox browser ? for some reason it gives odd tests .

Just try another browser just to rule this out Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Bitemeh1980
Grafter
Posts: 38
Thanks: 6
Registered: 07-07-2011

Re: Speed Drops

No im using Chrome.