Speed Drop Ticket #102929080
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- Re: Speed Drop Ticket #102929080
Speed Drop Ticket #102929080
23-04-2015 11:48 AM
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Upstream Downstream
Current Rate (Kbps) 6031 33005
Max Rate (Kbps) 7263 41461
SNR Margin (dB) 5.9 6.1
Line Attenuation (dB) 32.6 21.6
Errors (Pkts) 0 0
Regards
Mark
Re: Speed Drop
23-04-2015 11:51 AM
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Maybe a line check
Re: Speed Drop
23-04-2015 4:02 PM
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FTTC Range A (Clean) 49.9 35 11.8 7.2 -- Available
FTTC Range B (Impacted) 42.8 24.7 11.8 5.2 -- Available
What does it mean by clean and impacted ? , my line was a new copper pair to the box @ 0.5 miles
Can somrone have a look please?
Re: Speed Drop
23-04-2015 5:16 PM
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Quote from: markeagles1973 FTTC Range A (Clean) 49.9 35 11.8 7.2 -- Available
FTTC Range B (Impacted) 42.8 24.7 11.8 5.2 -- Available
What does it mean by clean and impacted ? , my line was a new copper pair to the box @ 0.5 miles
Can somrone have a look please?
Clean means just that, a copper line with no issues. Impacted means a line with issues, or a bad quality line.
Re: Speed Drop Ticket #102929080
23-04-2015 5:18 PM
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Re: Speed Drop Ticket #102929080
23-04-2015 5:24 PM
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Anyone from PN to confirm this ?
Re: Speed Drop Ticket #102929080
23-04-2015 5:35 PM
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Quote from: markeagles1973 No idea what G.INP is but ill have a google , any way to tell via CLI or the HG612 Web GUI ?
Anyone from PN to confirm this ?
Dont think it shows on the GUI.
But you can telnet to your HG612 and run the following commands.
sh
then
xdslcmd info --pbParams
If you see a reference to Bearer 1 then its enabled. If you only see Bearer 0 then its unlikely to be enabled.
Here are stats from a HG612 with G.INP enabled.
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 34743 Kbps, Downstream rate = 97268 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Discovery Phase (Initial) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3959)
Medley Phase (Final) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3959)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 34743 kbps 97268 kbps
Actual Aggregate Tx Power: - 3.7 dBm 13.1 dBm
====================================================================================
VDSL Band Status U0 U1 U2 U3 U4 D1 D2 D3
Line Attenuation(dB): 2.0 9.8 13.9 N/A N/A 6.3 13.6 20.0
Signal Attenuation(dB): 2.0 9.1 13.3 N/A N/A 7.0 13.5 20.0
SNR Margin(dB): 15.6 15.7 15.6 N/A N/A 10.7 10.7 10.6
TX Power(dBm): -18.0 -32.1 -4.0 N/A N/A 9.8 7.7 7.0
#
This is what you are looking for. If you only have the first line, Bearer : 0, then its NOT enabled.
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Re: Speed Drop Ticket #102929080
23-04-2015 6:29 PM
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# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 8041 Kbps, Downstream rate = 42148 Kbps
Path: 0, Upstream rate = 6743 Kbps, Downstream rate = 32006 Kbps
Discovery Phase (Initial) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3971)
Medley Phase (Final) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3971)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 8041 kbps 42148 kbps
Actual Aggregate Tx Power: 4.8 dBm 12.8 dBm
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 6.2 35.2 52.7 N/A 16.7 43.5 64.8
Signal Attenuation(dB): 6.2 34.4 50.3 N/A 16.7 43.5 64.8
SNR Margin(dB): 6.3 6.1 6.1 N/A 6.1 6.1 6.3
TX Power(dBm): 0.3 -7.7 2.5 N/A 10.8 7.9 0.2
Dont think i have this G.INP
Re: Speed Drop Ticket #102929080
23-04-2015 6:40 PM
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Re: Speed Drop Ticket #102929080
24-04-2015 11:56 AM
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Re: Speed Drop Ticket #102929080
24-04-2015 12:08 PM
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Re: Speed Drop Ticket #102929080
24-04-2015 1:36 PM
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Re: Speed Drop Ticket #102929080
25-04-2015 12:02 PM
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Seems like i have lost half my upload now and with a 18.5db ATTN i should at least get more than 30mb even the checker say 50mb hi not thinking i will get that but i should be high 30 low 40 mark
Re: Speed Drop Ticket #102929080
27-04-2015 2:44 PM
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I never had to wait when i was a BT customer and i thought BT was bad but this is now getting to be the worst customer service i have had the pleasure of being a part of
Re: Speed Drop Ticket #102929080
27-04-2015 3:12 PM
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As for resetting the line, this, I'm afraid, can't be done from our end. You need an engineer to find a fault first and then (s)he'd do it as part of the fix.
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- Re: Speed Drop Ticket #102929080