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Speed Crashed this Morning, Line Check Please

danludlow
Rising Star
Posts: 393
Thanks: 23
Fixes: 1
Registered: 03-12-2014

Speed Crashed this Morning, Line Check Please

My speed down this morning seems to be 2.5 mbps  It is normally 36Mbps day in day out. Up has dropped from 12Mbps to about 5Mbps.
Something is wrong, can you check my Connection please and let me know the results.
Thanks Dan
3 REPLIES
danludlow
Rising Star
Posts: 393
Thanks: 23
Fixes: 1
Registered: 03-12-2014

Re: Speed Crashed this Morning, Line Check Please

BTW Performance tester now showing 1.75Mpbs Down, and times out when I try to do further tests.
danludlow
Rising Star
Posts: 393
Thanks: 23
Fixes: 1
Registered: 03-12-2014

Re: Speed Crashed this Morning, Line Check Please

Speed has returned to normal.
Thanks for whatever you did, what caused it?
Can you still do a line check please.
Thanks.
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Speed Crashed this Morning, Line Check Please

Hi danludlow,
We've not done anything to your connection. I can see it has been dropping though so I'd just report a fault at http://faults.plus.net if that continues to be a problem.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team