Special offer if I upgrade ?
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Special offer if I upgrade ?
19-09-2016 9:16 PM
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I know I can get this answered if I phone up but I didn't fancy the 30 minute wait to seek to someone, if I upgrade my current broadband package (currently free for 18 months) to fibre, will I get the £5 per month special offer ?
Re: Special offer if I upgrade ?
19-09-2016 9:52 PM - edited 19-09-2016 9:53 PM
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Probably not unless you leave and go somewhere else first.
Plusnet don't make any serious attempt to retain their customers.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Special offer if I upgrade ?
19-09-2016 10:03 PM
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You may well do - and the queue for Retentions is usually quite short as it isn't the same set of Agents
Re: Special offer if I upgrade ?
20-09-2016 6:00 PM
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They probably want you to agree to a 24 month contract.
Re: Special offer if I upgrade ?
20-09-2016 7:09 PM
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@VileReynard wrote:
Plusnet don't make any serious attempt to retain their customers.
Offered me a few £ off only to stay but subject to 24 month contract.
Competition offered £13 a month less on 12 month contract.
Re: Special offer if I upgrade ?
20-09-2016 7:31 PM
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Who is the competition?
Re: Special offer if I upgrade ?
20-09-2016 7:37 PM
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Money Saving Expert
http://www.moneysavingexpert.com/phones/cheap-broadband#skyfibre
Re: Special offer if I upgrade ?
20-09-2016 7:39 PM
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Thanks @dnpark38. I take it their service is ok?
Re: Special offer if I upgrade ?
20-09-2016 7:43 PM
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Was 2 years ago prior to my present Plusnet service.
They did not let Open Reach mess them about.
Re: Special offer if I upgrade ?
21-09-2016 8:06 PM
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