Somethings Not Looking Good!!
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- Re: Somethings Not Looking Good!!
Somethings Not Looking Good!!
05-12-2014 8:08 PM
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Here's a snapshot from the 1st December
Here's one from the 2nd December
Here's one from 3rd December
Here's one from 4th December
and one from today so far.
When the olds called last Friday the line was fine... Can someone have a look into this please..Internet speeds seem ok abeit the ping is a little high at 26ms
Re: Somethings Not Looking Good!!
05-12-2014 8:16 PM
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Re: Somethings Not Looking Good!!
05-12-2014 8:31 PM
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Dick:quote
Re: Somethings Not Looking Good!!
05-12-2014 8:33 PM
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In order to investigate further, what tests have you done? Is the line still crackling? Does it still crackle if you use the test socket? Have you tried a different phone?
Re: Somethings Not Looking Good!!
05-12-2014 11:52 PM
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Re: Somethings Not Looking Good!!
06-12-2014 1:09 AM
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Peak hour, with some congestion. Monday nights are always the quietest, getting busier through the week.
The crackle indicates a phone fault, that should be dealt with as such - no mention of broadband.
The graphs show no hint of the consequences of a crackle; the first thing you'd see would be some of:
- tall thin red spikes as a resync happens
- short wide red spikes, showing packet loss
- a jump in the green bar of ~10ms when DLM intervenes because of the error rate.
None of these are present.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Somethings Not Looking Good!!
06-12-2014 7:24 PM
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Todays graph...
Re: Somethings Not Looking Good!!
06-12-2014 7:28 PM
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http://www.thinkbroadband.com/speedtest/results.html?id=141789385454077941813
Re: Somethings Not Looking Good!!
06-12-2014 7:40 PM
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Quote from: englishrick to be honest I think we had a problem with crackle on the line the other 2 times this happened as well
Again - The crackle is a phone line fault and needs to be addressed before you dig into any broadband issues... Crackly lines are not caused by exchange congestion!
Re: Somethings Not Looking Good!!
07-12-2014 11:47 AM
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The blue areas are of more concern, but only if they become quite high *and* you know you weren't doing any download/streaming activities on the line yourself.
To my mind, 4 graphs show nothing whatsoever, while there is enough blue at 9pm on the 3rd and 10:15 on the 4th to make me watch future graphs ... but it is of no more concern than that. And, as I said before, there is nothing on the graphs that give any hint of the voice crackle causing a data consequence.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Somethings Not Looking Good!!
07-12-2014 4:42 PM
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dick:quote
Re: Somethings Not Looking Good!!
07-12-2014 6:00 PM
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Re: Somethings Not Looking Good!!
08-12-2014 5:38 PM
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Re: Somethings Not Looking Good!!
08-12-2014 8:33 PM
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[Moderator's note by Dick (Strat): Full quote of preceding post removed, as per Forum Rule]
Re: Somethings Not Looking Good!!
06-02-2015 11:33 PM
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